How To Get The Services You Need When Your AHCCCS Health Plan Tells You “No”

AHCCCS (Arizona Health Care Cost Containment System) is Arizona’s public health care (Medicaid) program. While on AHCCCS, you receive health care from one of several health managed care plans such as Mercy Care or Cigna. This guide tells you how to ask for the health services you need. It advises what to do if your AHCCCS health plan says “no” to your request or if your health plan stops providing a service. Please read this guide along with the guide “How to Make Your Health Insurance Work for You.”

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