Skip to Content

Seven Things You Should Know About Text-to-911 Implementation

Accessibility, Effective Communication

This blog post shares highlights from the State’s January 2021 Status Report regarding DRAZ’s landmark ADA settlements under which Text-to-9-1-1 is being deployed throughout Arizona.

Here are highlights from the State’s January 2021 Status Report outlining the implementation of Text-to-9-1-1 in Arizona.

  1. The Arizona Department of Administration’s Arizona 9-1-1 Program made funding available for all Arizona counties to implement Text-to-9-1-1 beginning August 3, 2018.
  2. All counties have been approved for settlement funds.
  3. Text-9-1-1 is NOW available in the following areas: Maricopa County, Pima County, Gila County, Gila River Indian Community, La Paz County, Mohave County, Navajo County, Apache County, Pinal County, Santa Cruz County, Yavapai County, and Yuma County.
  4. The Arizona Department of Public Safety implemented Text-to-9-1-1.
  5. Funds have been approved and Text-to-9-1-1 implementation is underway in the following areas: Cochise County, Graham County, Greenlee County, Coconino County, the City of Winslow, and Colorado City.
  6. Full statewide Text-to-9-1-1 implementation is tentatively scheduled to be completed by June 30, 2021.
  7. If Text-to-91-1 is available in your area, here is what you need to do to contact 9-1-1 during an emergency: open a new text message in your phone’s messaging app, enter 911 as the recipient, type your message and hit “send.”

DRAZ Attorneys Asim Dietrich and Rose Daly-Rooney and former DRAZ Attorney Chris Carlsen handled this matter.

New Resources